Frequently Asked Questions

How long does shipping take?

Orders are typically delivered within 7–15 business days depending on your location.

How can I track my order?

Once your order ships, you’ll receive tracking information by email. You can also use our Track Your Order page anytime.

Do you offer refunds?

Yes. If your item arrives damaged or incorrect, contact us within 14 days of delivery and we’ll help resolve the issue.

Can I cancel my order?

Orders can only be canceled within 12 hours after purchase before processing begins.

What if I entered the wrong shipping address?

Please contact us immediately. Once an order has shipped, we may not be able to change the address.

How do I contact support?

You can reach us anytime through our Contact Us page. We usually respond within 24 hours.